Delivery and returns information
STANDARD DELIVERY (FOR GOODS OTHER THAN FURNITURE)
- Choose to collect your order from a local Pargo Pick-up Point.
- Choose to collect your order from one of our nearby TFG stores (selected Western Cape stores only)
OVERNIGHT EXPRESS DELIVERY
DELIVER 2 ME (CAPE TOWN ONLY)
Please note: you only have a 7 day window for us to attempt delivery, after which, your parcel will unfortunately be returned to the warehouse and you’ll be refunded for your purchase(minus the delivery charges we have incurred).
GENERAL DELIVERY INFORMATION
EASY WAYS TO RETURN YOUR PURCHASES
When you drop your parcel off, please make sure that the responsible individual at the store scans the parcel. After the parcel has been scanned, a notification that the return has been logged will be sent to the courier and you will also receive this notification via SMS. A TFG email confirming the return will be sent once the parcel reaches our TFG warehouse. Collect in Store services are not available for the collection or return of furniture.
For the full delivery and returns policy, please refer to our online terms & conditions here